Not only must medical professionals worry about the health of their patients, but also their compliance with ever-changing procedures and regulations, as well as the threat of data cyberattacks or lawsuits. Modern healthcare professionals are being asked to do more than just treat people in need; they are being urged to keep up with the rapidly progressing technology and regulations bestowed on the industry, a task that in this field can truly be a matter of life or death.
With many industries, the advent of new technologies – and the shifts they create – require an adjustment of business practices and procedures to keep employees up-to-date and informed. New tools and techniques ultimately require new training to get everyone on board and confident in utilizing the integrated technology. However, when it comes to a field such as the healthcare industry, actual lives depend on a professional’s efficiency and comprehension with a new medical process, tool or technique, making continued learning and training an absolute necessity.
“In particular, the fast-evolving government regulations, technological innovations, and patient expectations create a new environment in which running a medical practice isn’t just about treating patients anymore”
Though the goal of this industry is still to provide quality healthcare to those in need, medical professionals’ success in providing this care is more dependent, than ever before, on their ability to stay informed and compliant with new emerging technologies. With every new tool comes stipulations and detailed training that is required to grow confidence with using the tool on real-life patients.
However, typical in-person trainings can be expensive, difficult to organize, relatively dull, and hard for physicians to attend with their wildly busy schedules. Nevertheless, the continued training of not only new technologies but the new governmental regulations that accompany them is undeniably mandatory within the healthcare field. For if medical professionals are not up to date with the novel tools and rules, it could result in lawsuits, heavy fines, loss of licenses or even harm to a patient in need.
With these risks at the forefront of most healthcare organizations’ minds, a new way of providing quality training and continued learning to medical professionals has been employed, resulting in more informed, compliant and engaged professionals that feel confidence in executing their life-saving work.
Healthcare professionals have some of the most strenuous schedules of all vocations. And even following their years spent in higher education to gain their position as practicing physicians, they understand that the learning never stops, and their ability to do their job well relies on their capacity to continuously learn and absorb massive amounts of new information.
So how does one cater training to uber-busy employees with alternating schedules and demanding hours? They make the training available to them, whenever and wherever they are. Luckily, this is done seamlessly when integrating a Learning Management System, or LMS, as a part of an organization’s training process. Here are just a few examples of how a learning platform, such as LMS365, can aid healthcare organizations in effectively providing their working professionals with access to the continued learning and training they require.
By merging learning styles – often referred to as Blended Learning – professionals are able to interact with important information in a variety of ways. For example, there might be a new training on bedside manner for young doctors entering the field. They probably won’t learn how to best interact with a sick patient just by sitting in a chair and staring at a presenter and a screen.
With an LMS, you can integrate familiar tools like those from Microsoft Office 365 to offer bedside manner training – and other learning modules – through interactive visuals, video formats, or even offer roleplay practice with colleagues through Microsoft Teams chat.
Above all, healthcare compliance is about delivering safe, secure and high-quality care to patients. Therefore, staying compliant with industry regulations and protocols helps to continuously improve the quality of care, while also ensuring healthcare service providers don’t fall prey to lawsuits, penalties and fines.
With an LMS, you can easily share important regulation updates and information to all bodies of the organization and make it available to professionals at all times. You can even provide training that is specific to an employee’s job role, location or specialization, so certifying professionals know exactly what they need to know. And with mobile integration available through an LMS, employees can stay fresh on procedures and policies on-the-go, catering to their packed schedule and time-restrictions.
As we know the risks that can arise when protocols are not followed, we can understand why healthcare organizations take it upon themselves to verify that each of their employees are up to date and informed when new regulations go into effect.
The tracking and reporting abilities of an LMS makes it incredibly easy for managers to set up specific training modules for their employees and track how the employees are progressing along their training. They can see where everyone is in their learning modules, provide feedback via the integrated social tools, and even create detailed reports of their employees’ progress on patient privacy, information security and other important procedures.
The healthcare industry is one of the most impactful sectors as it works directly with the health and livelihood of the clients and patients it serves. The stakes are higher as the work is more personal and sensitive, making the need for continued learning and accurate execution all the more imperative. With a Learning Management System, training healthcare professionals and ensuring their compliance, expertise and efficacy is an easy-to-manage, integrated process that keeps medical professionals at the top of their game – and keeps their patients happy and healthy. You can read more healthcare use cases and training solutions made available through LMS365 here.