The beauty of a progressive Learning Management System (LMS) is its ability to quickly adapt to learners’ needs and track their specific progress. A component of some learning platforms is also providing the ability to manage competencies that are key to advancing in job roles.
Competencies, as defined by Brandon Hall Group, are the abilities, behaviors, knowledge, and skills that impact the success of employees and organizations. Creating a competency-based framework has proven to be very effective for organizations and a win-win for both employers and employees. Focusing on competencies is a more concrete way of training based on individual learning outcomes that are aligned with overall businesses goals.
Building a transparent corporate environment with regard to competencies will therefore support recruiting, performance and career management, help define job roles, help attain strategic organizational goals and more. Let’s take a closer look at some of the benefits of introducing competency management:
Competency management can help you find the talent you need. By incorporating competency-based testing into your recruitment process you can quickly eliminate candidates that do not meet your company’s basic standards when it comes to certain skills, speeding up the recruitment cycle.
It can also help clarify what is needed and expected for a certain job role. Both employer and potential employee can then easily decide whether they’re suited for a job or whether they might perform better in a different area. This is becoming all the more important in a business environment where work is global and employees are often stretched across time zones and offices. Competencies can help to clearly communicate what is needed to help everyone continue on the right track.
From an employee’s perspective, especially entry-level workers or someone who just started in an unfamiliar market or a new role, competency training can be a real help in determining what skills are needed to succeed. For example, when training to be a pilot there are certain skills that must be conquered before even being allowed in the cockpit, let alone transport passengers. By breaking these skills down into competency sets it will be easy to determine where everyone is in the process and what training remains. This, in turn, could help them to establish training plans, tracks and a timeline of what needs to be completed.
As tracking of employee training is made easier through competencies, the next simple step is then to tie in badging and certifications to motivate employees. Reward them for their hard work! A collection of attained competencies will help increase employee satisfaction as they are able to see what they have accomplished and where they are headed, like milestones moving towards one overall goal. In addition, simply acknowledging their achievement will encourage them to work even harder to continue to receive this kind of recognition.
From a management perspective it is important to not only keep track of the talent you have, but also maintain and develop that talent. By providing competency-based training you can set a standard for learning that is specific to individuals, groups, or the entire organization. Combine this with personalized dashboards and reporting and it will be easy for you to identify areas of improvement. With the right LMS company-wide training data will be visible to you with the click of your mouse or tap of your finger – you can easily move it around to find what you need. Instead of immediately hiring a new person when a specific skill is needed, you can resort to your LMS where all competencies are tracked and find the person who has the skills you’re looking for. How awesome is that? You save time and money, and your employees will feel great about the faith you’re showing in them!
Competency management is not just about the present. From a strategic perspective, it’s crucial to determine the skills your organization needs to develop and acquire to perform critical tasks and meet future goals. Competencies can help you see whether the objectives and KPIs you set are being met and whether they are in support of your company’s overall short and long-term goals. Being able to align the strategic goals determined by management with the necessary competencies is important if your organization wants to ensure success right now, next year, in five years and beyond.
Taking the time to implement a competency-based management in your organization might seem like a lot of work. However, according to a Brandon Hall study, strategic development of competencies can have significant results. Having an LMS that provides integrated competency management features can ease the implementation process and not only ensure that employee training kicks of successfully, but consistently builds upon what your learners already know.