2019, February 4

Facilitate effective compliance training

Facilitate Effective Compliance Training

Ensuring proper organizational conduct involves, in part, to abide by the laws and regulations that apply to the industry — here compliance training plays an essential role by educating employees about the organizational code of conduct and ensuring they understand how to operate according to industry regulations.

Though mandatory for employees in highly regulated industries, compliance training, and the mentioning hereof, is nevertheless often accompanied by prolonged sighs of discouragement. Nonetheless, employee compliance training is crucial for organizations, especially in areas subdued to heavy regulations, such as the medical and pharmaceutical industry, safety and financial services, aviation and aerospace corporations, and so forth.

Besides transgressing the rules, failure to facilitate compliance training leads to a poorly conducted governance and the damaging consequences hereof. Therefore, it’s of vital importance to ensure that your organizational compliance training is as effective as possible. Let’s dig deeper into the notion of facilitating effective compliance training and the benefits herein.

  • The Consequences of Non-Compliance

    Many organizations face constantly changing and complex regulations as well as legal boundaries — just recently, the whole notion of GDPR for instance disturbed several habits and routines by demanding organizations to protect European citizens’ personal data and privacy.

    The dynamics in these regulation-bound environments entail that specific standards and requirements must be adhered to, for which reason it’s essential that organizations make effective compliance training an integral part of corporate culture.

    Failure to do so, leads to organizations being prone to experience breaches in information security, workplace safety and privacy, among others. The long-term consequences of not having your employees learn the procedures related to their given job function and industry can be directly calamitous, notably when it comes to money, careers, company reputation, as well as people’s lives. To ensure effectiveness in compliance training, the employees must therefore understand the importance and relevance of the training — they must comprehend that compliance training is not just to be treated as “training in knowledge”, but rather “training in behavioral change”.
  • Employee Compliance Training Today

    Employees often view compliance training as something obnoxiously boring — a monotonous chore where it's more the norm than the exception for the information acquired to go into one ear and out the other. As a result, organizations struggle with employees taking too long to fulfill their mandatory training, or not completing it at all. This is often due to the notion of “relevance” and the fact that all compliance training is not relatable to all employees. Each training ought to be made relatable to a given employee’s role and day-to-day tasks in order to ensure relevance and effective learning.

    Moreover, the employees that are tasked with maintaining employee compliance training, for instance HR personnel, often spend hours of work and much energy on lengthy tasks — including setting up standard operating procedures, notifying existing and new coworkers about important documents, keeping track of who knows what, as well as inspecting and verifying whether employees actually comprehend new information. The duration of these procedures along with the frequently defaulting mandatory training by employees leads to ineffectiveness and human errors in the long run. Challenges that can be avoided by implementing a learning management system (LMS) to the organization’s operating procedures.
  • How to Facilitate Effective Compliance Training Among Employees

    Compliance training must start off with explaining the importance and significance of the concept by defining the predicaments and consequences that may arise with non-compliance. The learning and knowledge achievement must then be made relevant to the employees by creating perspective between their position and the challenges they face on a regular basis — this gives the training purpose and allows for the employees to be positively challenged and for their acquired compliance knowledge to be remembered. To ensure a component of relevance to the organization’s compliance training, an LMS can be quite handy. By utilizing an LMS, your organization can easily adapt any compliance courses or practices and consequently address such training to specific individuals and/or groups, thus ensuring relevance for the employees.

    Enforcing meaningful tests and quizzes along with incentivizing the employees with rewards is another manner of facilitating effective compliance training. Additionally, offering online compliance training is also a manner of which effectiveness can be established in the organization’s compliance training. Besides providing employees with flexibility as to the surroundings in which they learn, online compliance training, as offered by an LMS, enables training courses to be downloaded and completed on the go through mobile accessibility — a beneficial method that will further increase the receptiveness of the employees.

    Above all, it’s essential to get the employees involved and engaged in their compliance training by conveying a positive and motivated attitude about the training’s importance and benefits. When employees have successfully endorsed the rationale and the benefits of organizational compliance training, it’s then important for the personnel responsible for the training to be able to keep track of compliance progress and proficiency. Moreover, the responsible personnel requires a means to conduct tests and analyses as well as reporting and documenting on compliance processes. A way to enforce this is also by employing an LMS to the organization’s operations. Not only will an LMS eliminate complex integration and time-consuming tasks in the organization, but it will also help ensure effectiveness in all compliance training efforts.

Compliance training is about creating long-term knowledge which facilitates long-lasting behavioral change in employees. As to whether it’s beneficial for organizations to optimize and streamline their procedures, and consequently facilitate compliance training among employees, the answer seems clear. Besides adhering to rules and regulations, effective compliance training among employees leads to a healthy and secure organization with proper governance — all of which is something many organizations strive to achieve in their business endeavors.

A rewarding approach to facilitating this is to secure effectiveness in compliance training efforts by means of a cloud-based LMS. Apart from establishing consistency and growing the skills and careers of the employees, the personnel handling the organization’s compliance training will also find their everyday courses of action to be less time-consuming and complex, and thereby more rewarding and productive for the organization.